YLZ 558

My first time buying a personalised number plate

From the first phone call to recieving my number plates 1st class service start to finish....

All good thanks - efficient & friendly.

Staff were helpful, polite and did what they said they would do in the timescale promised. It all happened without drama and at the cost quoted. An exceptionally good service.

Great service and quick couldn?t fault them Highly recommended

From start to finish, the service was excellent. Highly recommended!

Very good and fast service

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

After trying the automated website where the option I wanted wasn't available, phoned directly and they sorted everything in one call, it wasn't a problem and was very easy and simple. Really nice guy on end of phone, not pushy at all,

Very impressed with the service. Very smooth process and helpful customer service staff.