22 ULY

Really nothing much to fault but could've done with a bit more correspondence.

I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

Excellent service

Great service kept me well infomed, renegotiated my quote and I received £150 more! Very stright forward process, couldn't recommend more!

Personalised Number Plates are by their very nature "personal" and the value of a plate is simply what someone else is prepared to pay for it. I would recommend this site as I felt in no way intimidated by the company or it's representatives at any time. I had a valuation from them a very long time ago but at that time expressed my opinion that I did not wish to sell my cherished number plate. However, they did contact me many months later to ask if (A) I still was in possession of the plate and (B) Whether I was interested in selling. Having said 'Yes' to both questions they then asked me what I would be prepared to accept for it, which I replied to. My recommendation is to be clear as to how much you are looking to get for the plate up front so that once into any negotiating you can either accept or decline an offer. The whole process was polite and efficient (my communication was solely via E-Mail). I would definitely consider using this company again.

Very happy with the speedy service.

I purchased a plate for my 9 year old nephew ready for when he is 18. The opposition who I have purchased off before were a complete letdown, promising to ring back and did not. Won't mention their name but one of the largest companies - they send regular magazines to me. Could just have been one of their off days. Found them so good in past, but in future will deal with NN. Thanks to all the team that helped me.

Ordered my new reg on line only took about ten minutes from start to finish, plate arrived within three days, all information was sent to my email and have had updates on the progress.

Great service Easy to use

positive experience, I struggled initially online but left a message and received a phone call, did it all over the phone eventually. very helpful, no problems, plates look great. many thanks