Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
VVH 1T
great service,, any queries they are always willing to answer,, definitely would recommend.. many thanks to Ryan.. Stuart.. Eric..
Great customer service - they rang me daily and guided me through the whole procedure special thanks to Ryan
AP05 KNP
A FIRST CLASS PROFFESIONAL SERVICE, WITH EXCELLENT TECHNICAL SUPPORT, FROM MY EXPERIENCE I WOULD THOROUGHLY RECOMMEND THIS COMPANY
It took a while to sell the plate, but then I suppose that is the way of things, but the speed at which the transaction was completed was amazing. I got the documents emailed from them on the Friday, sent them back recorded delivery on the Saturday and the money was in my bank on the Monday. Truly amazing speed!
F4 DRB
Quick and easy exactly what you?d want. Very helpful customer service great job.
M7 OKN
Everything was taken care of, there was no need for me to do anything. Very professional.
S666 LES
I was very pleased with how National Numbers handled the sale of my personal plate. I would certainly recommend them to others. The assistant assisted me with the various paperwork requirements and the whole process was easy from start to finish.
TT04 TTT
Highly recommend fast turnaround From sales to admin great service many thanks Mr Williams owner of TT04 TTT thanks to these 5*