VUI 646

All very straightforward but final cost higher than first advertised.

The very good plate I first found listed and purchased for cash on the spot was unfortunately already sold but that initial setback was more than paid for a few days later when I was offered a perfect plate on par with the one that hooked my sale and a 70% refund! That excellent resolution was a result of happy chance and exceptionally ethical customer service. I would of happily paid the original amount for the specific registration I was eventually offered after a few days waiting for something unusually apt to surface. For less than the price of one new tyre you will find at least one suitable plate for your car and probably a dozen more to choose from in most cases.

However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.

We had forgotten about my mother-in-law's personalised number plate which we put on retention over 18 months ago. National Numbers got in touch to ask if we still had it and wanted to sell it. They were helpful from the start and after sending off our documentation late on Monday, we were kept informed through e-mail and we had the agreed sum of money in our account on Thursday. Great service and I'd recommend.

Thanks for excellent service provided by National Numbers. Please also thank Phil for his help with this. Exactly why we rang you in the first place, another nice easy purchase.

Very straightforward transaction, would highly recommend.

advertised my plate with national numbers at 700 less than they valued it at. 4-5 weeks later received a phone call from them with an offer 400 less than I advertised it for so I took it as it was with a car I bought. I sent my paper work off the same day and got payment straight into my account within 2 weeks.

First time I have purchased a personal plate - very impressed. Quick, informative and provide a great service.

The actual service of getting a personal number plate is good however people over the phone need customer service training as they sound miserable and don't feel they would go the extra mile fo a customer.

Excellent ?